Delete Your Goúri Account
Last updated: September 29, 2026
You can close your Goúri account yourself, in one click, without contacting anyone. This page explains how, what happens to your data, and how to reach us if you would rather we did it for you. There is no charge either way.
Two kinds of account run on Goúri, and the button sits in a different place for each. If you use the Goúri customer app or the Goúri vendor and partner app, published by Olympas LLC, start with Section 01. If your business subscribes to the Goúri platform, start with Section 02.
App Users: Delete Your Account in the App
Deleting your account takes one click and needs no approval from us. You do not have to email anyone, wait for a reply, or give a reason.
- Open the Goúri app and sign in.
- Go to Account.
- Select Delete Account.
- Confirm. Deletion begins immediately.
You will receive an email confirming that the account has been closed. Once deletion is complete you will not be able to sign in again, so export or screenshot anything you want to keep first.
Business Subscribers: Cancel in the ERP
If your business subscribes to the Goúri platform, you close the account by cancelling the subscription. That is also one click, inside the ERP.
- Sign in to the Goúri ERP.
- Go to Settings, then Billing.
- Select Cancel Subscription.
- Confirm. Cancellation takes effect straight away.
There is no contract, no notice period, and no cancellation fee. Your billing stops at midnight at the end of the day you click the button, and any days you have paid for and not used are refunded automatically to your original payment method.
Your account stays fully active for 24 hours so you can export whatever you need, and we keep your data for a further 30 days so we can retrieve anything you missed. Where the law, or Apple’s or Google’s rules, require a longer period, we follow the longer period. The full terms are in our Return Policy.
Or Ask Us to Do It
If you no longer have the app installed, cannot sign in, or would simply rather we handled it, email contact@olympasapps.com from the email address on your account, with the subject line “Delete my account.” Tell us which app or business the account is for. We will verify that the request came from the account holder, action it, and confirm by email when it is done.
What Is Deleted
Your profile, login credentials, saved addresses, preferences, loyalty balance, push notification token, and device identifiers are deleted within 30 days of a verified request. Copies held in encrypted backups are overwritten on our normal backup cycle within a further 90 days.
What May Be Kept, and Why
Records of completed transactions, such as invoices, receipts, and refunds, may be retained by the business you purchased from for as long as tax, accounting, or other law requires, typically up to seven years. We may also keep limited information needed to prevent fraud, resolve disputes, or meet a legal obligation. Retained records are used only for those purposes and deleted when they are no longer required.
If your business points Goúri at its own server or storage space, that copy of your files stays with you and is not affected by closing the account.
Delete Some Data, Keep Your Account
You can remove saved addresses and change your notification and marketing preferences in the app at any time. To delete other specific data without closing your account, email contact@olympasapps.com and tell us what you would like removed.
More Information
Our Privacy Policy explains how we collect, use, share, and protect your information. Olympas LLC, 111 Calvin St, Savoy, IL 61874.