Shipping & Delivery Policy

Your subscription is access to the Goúri platform: the ERP and point of sale, the connected e-commerce storefront, the white-labeled customer app, and the white-labeled vendor and partner app. Everything is hosted by us and reached over the internet. No software is posted on physical media and no hardware is supplied.

Free trial

Access is created as soon as you complete sign-up. Your login details are emailed to the address you registered, normally within minutes. No payment card is required for the trial.

Implementation and go-live

A configured system, with your locations, users, products, and opening stock loaded, goes live in two to four business days. The clock starts when you have given us the data and settings we need. Larger migrations can take longer, and we will tell you the expected date in writing before we begin.

Your storefront

The connected e-commerce storefront is live with the platform and updates in real time from the same core. There is no separate delivery step.

Your branded mobile apps

We build and submit your white-labeled customer app and vendor app once you provide your brand assets and any developer account access we need. Publication depends on review by Apple and Google, which is outside our control and typically takes a few days to two weeks. We will keep you updated and resubmit at no charge if a store asks for changes.

Delivery is confirmed by email, which includes your login address and the details of everything that has been set up. If the confirmation does not arrive, or you cannot sign in, contact us at contact@olympasapps.com and we will resolve it. Check your spam folder first, since automated mail is sometimes filtered.

Goúri is available anywhere we can lawfully provide it, with support for 135 country currencies and unlimited locations. Subscriptions are billed in United States dollars. Some notification features, such as SMS and WhatsApp delivery, depend on third-party carriers and may not be available in every country.

If we cannot deliver your configured system within the window we gave you, tell us and we will either complete it promptly or, if you prefer, cancel your subscription. You can cancel at any time in one click, and unused days are refunded automatically, as set out in our Return Policy.

This policy covers what Olympas delivers to you. It does not cover the physical goods your own customers buy from you.

When you sell through your Goúri storefront, app, or point of sale, you are the seller. You set your own shipping methods, charges, delivery times, and service areas, and you publish them to your customers. You are responsible for picking, packing, shipping, and delivering those orders, and for any customs duties or local requirements that apply.

Goúri gives you the tools to run that process, including shipping stages from ordered to delivered, shipping documents, delivery notes and packing slips, and automatic email or SMS updates to your customer. Olympas does not handle, store, ship, or deliver goods, is not a carrier, and is not a party to the sale between you and your customer.

For any question about delivery of your subscription, contact us at contact@olympasapps.com, or by mail at 111 Calvin St, Savoy, IL 61874.